Before I start, I must make PERFECTLY CLEAR that the following rant is MY OPINION, and has nothing to do with Ramona's feelings on the matter. Just so you know.
Cedar Park High School is doing "Thoroughly Modern Millie" this year. They are coming to get their costumes on Thursday morning. Brentwood Christian Academy is doing "Annie, Get Your Gun," and were SUPPOSED to pick up on the weekend. They work a bit differently from most schools. Most schools submit a script, and measurement sheets for each actor, and leave the designing to us. Brentwood Christian came out about a month ago, and Ramona worked with them for hours, pulling parts and leaving them cluttering up space that we could have used through the "Farndale Macbeth," Halloween, and "Amadeus!" We have been working around this stuff on hooks and rods, half filling one of our (only) two dressing rooms, for a month or more. The rest of the stuff was supposed to get pulled when they came to pick up this weekend. They like to pull their own, rather than have Ramona design it.
Guess who showed up today, in the middle of our last-minute Halloween folks and our last-minute work on "Millie?"
Yup! Got it in one! Brentwood Christian. They pop in with, "Oh, I'm so sorry...we know you're crazy busy, but this is just the only time we could possibly get away!"
No email, phone call, or advance notice of any kind, and to hell with our schedule (which Ramona sets up with a view to getting everything done in the right order), to hell with our other customers, and to hell with us.
They, being one of the "snob" private schools, deserve to have all else dropped for their convenience. Of course, Ramona had to stop everything and do their bidding, leaving me with ALL the Halloween procrastinators, ALL the phone calls, ALL the Saturday-night-party returns, and STILL valiantly attempting to work on "Millie."
Meanwhile, they spread their purses and papers out all over my ironing board, so to hell with that, too.
Plus, Ramona will be up there till all hours tonight, trying to catch up with the schedule for "Millie," so that Cedar Park can pick up at their scheduled time. I am much too exhausted to stay and help, and I feel bad about that.
Inconsiderate jerks!
~rant over~
They have no concept of sacred space--and I would suspect that ironing board qualifies.
ReplyDeleteYou just have to love the darlings. . .
I am sure you made them look magical.
I have no idea how "Annie Get Your Gun" will look, but the Halloweenies look pretty good!
ReplyDeleteSnobs are want to bees, real money doesn't to prove their power. They have someone to hold their purse if they like the Queen choose to carry one. I have worked with Jesuit Prep., St.Edwards,and Hockaday (sp. The only people who act that way are disalushioned #$%^$&%^*#$$%%$% who couldn't benefit form Special High Intensity Training.(shit)Betty
ReplyDeletethey are the people that Keystoning (tripling the rate so the customer can brag how much they payed) was invented for. It also attempts to compensate you for having to put up with them.
Amen!
ReplyDeleteNot being a "customer person", that would not have ended well if I was involved.
ReplyDeleteI agree, make them pay for the service plus storage. If they don't pay, they don't get the costumes. End of....
Err, good morning!
Mgt, they acted as if they were our only customer, and we exist solely for their benefit.
ReplyDeleteI was a lot nicer than I wanted to be, and Ramona was, as usual, impeccable.
To think people pay a truck load of money for their children to turn out that way. Completely oblivious to the efforts and suffering of others.
ReplyDeleteSome aspirations!?
I am a people person, and have been praised by every employer I have ever had, about my great customer service skills. I'd have sent them away. They'll never learn otherwise if no one teaches them. They don't understand respect because they have not earned it--they simply pay for it. Hmm...much like the MORON in the white house but don't get me starte....
ReplyDeletexo!
mary